
Terms of Service
Last updated: February 25, 2026
1. Acceptance of Terms
By accessing or using TheStudioMX.com, booking classes, purchasing services, or interacting with The Studio MX ("Studio", "we", "our", or "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with these terms, please do not use our website or services.
2. Description of Services
The Studio MX provides Pilates and fitness-related services, which may include:
- Group Pilates classes
- Private or semi-private sessions
- Introductory sessions or promotional offers
- Workshops, events, or specialty programs
- Retail products or studio merchandise
- Online booking, scheduling, and communication tools
Services may be modified, suspended, or discontinued at any time without prior notice.
3. Eligibility & Health Responsibility
By participating in any Studio MX class or session:
- You confirm you are physically able to participate in fitness activities
- You agree to inform instructors of injuries, pregnancy, or medical conditions
- You understand participation is voluntary and at your own risk
The Studio MX is not responsible for injuries resulting from misuse of equipment, failure to follow instructions, or undisclosed health conditions. If unsure about your health status, consult a physician before participating.
4. Bookings, Cancellations & No-Shows
Class Booking
- Classes must be booked in advance through our website, app, or approved booking platform.
Cancellation Policy
- Cancellations must be made at least 24 hours before class start time.
- Late cancellations or no-shows may result in loss of the session credit and/or a late cancellation fee (if applicable).
Studio Cancellations
The Studio MX reserves the right to cancel or reschedule classes due to instructor availability, safety, or operational reasons.
5. Payment Terms
- All sessions, packages, memberships, or products must be paid in advance unless otherwise stated.
- Payments are processed through approved payment providers.
- Prices may change at any time, but changes will not affect already-paid bookings.
Packages & Memberships
- Session packages and memberships are non-transferable unless approved by the Studio.
- Expiration dates apply where specified at purchase.
6. Refund Policy
- All purchases are generally non-refundable.
- Refunds, extensions, or credits may be granted at the Studio's sole discretion in cases such as medical emergencies (documentation may be required), studio cancellations or operational issues, or legal requirements under applicable consumer law.
Promotional offers, intro packages, and discounted memberships are typically non-refundable.
7. Studio Rules & Conduct
To maintain a safe and respectful environment:
- Arrive on time for sessions
- Follow instructor guidance at all times
- Treat staff, instructors, and other clients respectfully
- Use equipment only as instructed
The Studio MX reserves the right to refuse service or terminate participation for unsafe or disruptive behavior.
8. Limitation of Liability
To the fullest extent permitted by law:
- Participation in fitness activities involves inherent risks.
- The Studio MX shall not be liable for injuries, damages, or losses arising from participation, except where caused by proven negligence.
You assume responsibility for your personal belongings while at the studio.
9. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to access restricted systems or data
- Copy or redistribute content without permission
All website content, branding, and materials are property of The Studio MX unless otherwise stated.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use personal information.
11. Changes to Terms
We may update these Terms of Service at any time. Updated versions will be posted on this page with a revised "Last updated" date. Continued use of our services constitutes acceptance of the updated terms.
12. Contact
For questions regarding these Terms:
The Studio MX
WhatsApp: Call or Text us on WhatsApp
Website: https://TheStudioMX.com
