Privacy Policy

This Privacy Policy describes how The Studio MX ("Studio", "we", "our", or "us") collects, uses, stores, and protects personal data when you:

• Visit https://TheStudioMX.com
• Book or attend classes or sessions
• Purchase memberships, packages, or products
• Complete waivers or forms
• Communicate with us via website, WhatsApp, phone, email, or social media

This policy is designed to comply with applicable privacy laws, including:

• Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)
• Applicable United States privacy laws, including California consumer privacy rights where relevant

By using our services, you consent to this Privacy Policy.

A. Identification & Contact Information

• Name
• Email address
• Phone number
• Emergency contact details

B. Booking & Account Information

• Class bookings and attendance history
• Membership or package status
• Purchase history
• Account login information (if applicable)

C. Health & Fitness Information (Voluntarily Provided)

• Injuries or physical limitations
• Pregnancy or relevant medical conditions
• Fitness goals or preferences

This information is collected only when voluntarily submitted and used solely to provide safer instruction and services.

D. Payment Information

Payments are processed by secure third-party payment providers. We do not store full card numbers on our servers. Providers may collect billing name and address, payment method details, and transaction information.

E. Automatically Collected Website Data

• IP address
• Device/browser information
• Pages visited and time spent
• Referral sources
• Cookie identifiers and analytics data

We process personal data for legitimate business purposes, including to:

• Provide and manage studio services and bookings
• Process payments and memberships
• Send booking confirmations and reminders
• Provide customer support
• Maintain studio safety and service quality
• Improve our website and customer experience
• Send marketing communications (with consent where required)
• Comply with legal or regulatory obligations

We process data based on your consent, performance of a service agreement, legitimate business interests, or legal compliance obligations.

We may send class reminders, service notifications, studio updates, and promotions or events.

You may opt out of marketing messages at any time by clicking "unsubscribe" in emails, replying STOP where applicable, or contacting us directly. Transactional or service-related messages may still be sent when necessary.

We do not sell personal data. We may share information only with trusted providers when necessary, including:

• Booking or membership platforms
• Payment processors
• Email, SMS, or WhatsApp communication tools
• Website hosting or analytics services
• Legal authorities when required by law

Some providers may store or process data outside Mexico, including in the United States or other jurisdictions. By using our services, you consent to such transfers where legally permitted.

We use cookies and similar technologies to operate website functionality, remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We implement reasonable administrative, technical, and physical safeguards to protect personal data, including encrypted website connections (HTTPS), restricted internal data access, and secure third-party service providers. While we take appropriate precautions, no system can guarantee absolute security.

We retain personal data only as long as necessary to provide services and maintain booking records, meet accounting, tax, and legal obligations, and resolve disputes and enforce agreements. Data is deleted or anonymized when no longer required.

Rights Under Mexican Law (ARCO Rights)

• Access to your personal data
• Rectification of inaccurate data
• Cancellation (deletion) of data when legally allowed
• Opposition to certain uses of your data

Additional Rights for U.S. Residents (including California)

• Access to personal information collected about you
• Deletion of your personal information
• Correction of inaccurate information
• Information about categories of data collected or shared

We will not discriminate against you for exercising privacy rights.

Our website or communications may link to third-party platforms (booking apps, payment providers, social media). We are not responsible for their independent privacy practices.

Our services are not directed to children under 13 without parental consent. If we become aware that we collected data improperly from a child, we will delete it promptly.

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of our services constitutes acceptance of the revised policy.

To exercise your rights or ask questions about this Privacy Policy:

The Studio MX
WhatsApp: Call or Text us on WhatsApp
Website: https://TheStudioMX.com

Please include your full name, contact email or phone, and a description of your request.